This privacy policy explains how Canadian Solar may handle information submitted through this website. The site is designed for project inquiries, product discussions, document requests, and renewable energy procurement communication. Personal data is handled with care and used for legitimate business responses related to solar modules, energy storage systems, inverter-ready project planning, and customer support.
We may collect your name, email address, phone number, company, country, project type, and message details when you submit an inquiry. The message may include project capacity, delivery market, grid-code requirements, storage scope, or other technical information that helps the team prepare a useful response.
Submitted information may be used to route your request, respond to questions, prepare a product or specification discussion, coordinate regional support, and improve website communication. Canadian Solar does not require sensitive personal information for a standard project inquiry.
Information may be shared with internal commercial, engineering, logistics, or support teams when needed to answer your request. It may be retained for reasonable business follow-up, compliance, and customer relationship purposes unless deletion is requested and no legal or contractual reason requires retention.
You may request correction or deletion of your contact information by contacting Canadian Solar through the website. You may also choose not to submit a form and instead contact the company through another published channel.